Support
Frequently asked questions
Everything you need to know about Freecords.
How do I distribute a song?
Distribution has 2 very simple steps.
1. Register on Freecords at https://app.freecords.com/start/register
2. Upload your song at https://app.freecords.com/home/music-upload
and select the distribution checkbox at the bottom of the page.
1. Register on Freecords at https://app.freecords.com/start/register
2. Upload your song at https://app.freecords.com/home/music-upload
and select the distribution checkbox at the bottom of the page.
How can I see my statistics?
Stats are published 45-105 days after month's close, for example January statistics are published on March 15th. Depending on the platform, you might see them a bit later. This is not up to us, unfortunately.
Stats include total stream count, total earnings, streams by platform, earnings by platform, earnings per stream and streams by country.
Once we receive them, we will immediately forward them to you and all our artists via e-mail.
Stats include total stream count, total earnings, streams by platform, earnings by platform, earnings per stream and streams by country.
Once we receive them, we will immediately forward them to you and all our artists via e-mail.
How do I register an account?
Click on the Join us button on the homepage or Listen for Free button on every other page.
How do I register for an artist account?
Join us on the “For Artists” page(https://www.freecords.com/for-artists). Make sure to select "Are you an artist" checkbox when registering.
How much does it cost?
Freecords is completely free. You keep 100% of your royalties with no upfront fees, no annual subscription, no commission cuts, and no hidden costs. Unlimited songs, forever free.
I forgot my password, what should I do?
Please follow this link to reset your password.
How do I change my username?
If you would like to change your username, please contact us at info@freecords.com from the email address that is connected to your Freecords account and we will change it for you.
How do I discover new artists?
The “Random” function in the app will provide you with new and exciting artists all the time. In case you want to make a more specific discovery, use the “detailed search” function, where you can set the filters to find the exact new tunes that you are looking for.
How do I create my own playlists?
You can save individual songs to playlists. On the homepage there is a create playlist button. After you create a playlist, when being on a song play page, you can add that song to a playlist by clicking the "+" button next to "<" skip.
How do I register for an artist account if I already have an account?
If you've registered for a listener account instead of artist account by mistake, you can go to "Profile" tab and click on: Account Type". You will be able to select "Artist" option there.
What are supported formats for music upload?
We are encouraging artists to provide listeners with high-quality music. Currently, we support mp3 format (320kbps), WAV and FLAC files. We recommend you to upload files of the highest quality.
What is the maximum music file size?
100mb is the maximum music file size allowed to upload. In case your song exceeds this limit please contact us.
What are supported formats for cover art?
The file formats supported for cover art are: jpg and png.
What is the maximum cover art file size?
The cover art file size cannot exceed 10MBs. The minimum cover art file dimensions are 600x600 pixels. Best results are achieved if the file is uploaded in square dimension, otherwise it will be compressed to fit.
How do I upload music?
Once you are registered as an artist, logged in to the app, there is an "Upload Music” button on the top of the homepage. Click it and you will be taken to the page where you can upload. In case you are not registered as an artist check the question “How do I register for an artist account?”.
How do I distribute music with The Club?
To distribute music for Free with The Club, visit Join The Club page. You can also check our Distribution FAQs.
How long does it take for distributed songs to go live?
Distribution takes up to 7 days for moderation, followed by 72 hours for processing — or your desired release date if you've set one.
How long does it take for my music to appear on Spotify specifically?
The same timeline applies to Spotify as all other platforms: up to 7 days for moderation, followed by 72 hours for processing — or your desired release date if you've set one.
Can I distribute an album?
Yes! Freecords supports both single and album distribution. Simply upload your tracks at https://app.freecords.com/dashboard/upload and select the album distribution option.
Is Freecords really free? What's the catch?
Yes, genuinely free. You keep 100% of your royalties with no fees, no commission cuts, and no subscriptions. Read exactly how that's possible here: https://www.freecords.com/post/how-freecords-stays-free-our-business-model-explained
How many songs can I distribute?
Unlimited. There are no caps on the number of songs or releases you can distribute through Freecords — completely free, forever.
Which platforms does Freecords distribute to?
Freecords distributes to 140+ platforms including Spotify, Apple Music, TikTok, Instagram, Facebook, YouTube Music, Amazon Music, Deezer, Tidal, and Boomplay. Distribution to all platforms is automatic — you don't need to select them individually.
Do you distribute to Instagram, Facebook or TikTok?
Yes! You don't need to do anything to distribute to all of them. We automatically distribute everywhere across 140+ stores.
Does Freecords distribute to YouTube Music?
Yes. YouTube Music is included in the 140+ platforms Freecords distributes to automatically.
Can I distribute cover songs?
Yes. Freecords offers cover song distribution with mechanical licensing handled for you. You can legally distribute cover songs to Spotify, Apple Music, and 140+ platforms. Visit https://www.freecords.com/cover-song-distribution for more details.
Can I set a release date for my music?
Yes, you can set a future release date when uploading your music. The date must be at least two weeks from the upload date to allow time for moderation and distribution processing.
What happens if my song gets rejected?
If your song doesn't pass moderation, our team will contact you by email with the specific reason and what needs to be corrected. Common reasons include copyright issues, audio quality below streaming standards, or metadata errors. You can resubmit once the issue is resolved.
What are the cover art requirements?
Cover art must contain at minimum the artist name and/or song or album name. No other text is permitted. We recommend a minimum resolution of 1000x1000 pixels.
What audio quality is required?
Minimum 320kbps, WAV or FLAC recommended. Tracks must be at least 60 seconds long, with no more than 15 seconds of silence at the start or end. Maximum file size is 100MB.
What music file formats are supported?
We support MP3 (320kbps), WAV, and FLAC files. We recommend uploading the highest quality file possible. Maximum file size is 100MB.
Can I upload music from my phone?
Yes. You can upload and distribute your music from both desktop and mobile at app.freecords.com.
Can I distribute AI-assisted music?
AI-assisted music is accepted — where AI was used to aid or enhance your creative process. Fully AI-generated music has not been accepted since October 1st, 2024, due to streaming fraud risks. This applies retroactively, even if a track passes the initial automated check.
What content is not accepted for distribution?
The following are not eligible for distribution: fully AI-generated music, karaoke tracks, podcasts, audiobooks, pure ambient or soundscape recordings without musical structure, content containing hate speech or explicit harmful material, and anything infringing copyright or using artificially inflated stream counts.
Can I transfer my music from other distributors?
Yes. Simply upload your music using your original ISRC and UPC/EAN codes. If a copyright infringement is detected during the process, upload the supporting documentation as required.
How do I get paid?
Earnings are added to your balance once we receive payment from the platforms — up to 4 months after a month has ended, or quarterly, depending on the platform or provider. Once you have crossed our payout threshold of 50 EUR, you will be able to fill out your banking information and withdraw your funds. You keep 100% of your royalties.
How can I see my streaming statistics?
Live stats are available directly on your dashboard at https://app.freecords.com/stats with a couple of days delay, so you can see how your music is performing in real time. Earnings are posted to your statistics as soon as they arrive from the platforms.
Do I keep ownership of my music?
Absolutely. Artists retain full rights and ownership of their music when using Freecords for distribution. Freecords only facilitates the licensing of your music to digital platforms — you are always the owner.
Can I remove my music from distribution?
Yes. You can request to remove your content and discontinue distribution at any time with no obligations. Contact our team at freecords.com/contact-us and we will process the takedown promptly.
How do I get my Spotify for Artists profile?
Once your music is live on Spotify via Freecords, claim your profile at artists.spotify.com. Click 'Get access' and follow the verification steps — typically takes a few days. Spotify may request additional details to confirm your identity as the artist.
How does Freecords make money if distribution is free?
Freecords generates revenue through sponsorships and partnerships with music brands, voluntary artist donations, and premium services — none of which take anything from your royalties. Your earnings are always 100% yours.
My question isn't here?
Not a problem. We provide the best possible customer service — contact us at freecords.com/contact-us and we will reply very quickly.
Start your free distribution now
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