Frequently Asked Questions

How do I register an account?

Click on the Join us button on the homepage or Listen for Free button on every other page.

How do I register for an artist account?

Join us on the “For Artists” page(https://www.freecords.com/for-artists).

How much does it cost?

Our platform is completely free for every user in this phase.

I forgot my password, what to do?

Please follow this link to reset your password.

How do I change my username?

If you would like to change your username, please contact us at info@freecords.com from the email address that is connected to your Freecords account and we will change it for you.

How do I discover new artists?

The “Random” function in the app will provide you with new and exciting artists all the time. In case you want to make a more specific discovery, use the “detailed search” function, where you can set the filters to find the exact new tunes that you are looking for.

How do I create my own playlists?

You can save individual songs to playlists. On the homepage there is a create playlist button. After you create a playlist, when being on a song play page, you can add that song to a playlist by clicking the save button next to ">" skip.

How do I register for an artist account if I already have an account?

If you've registered for a regular account instead of artist account by mistake, feel free to send us an e-mail to info@freecords.com and we will change it for you.

What are supported formats for music upload?

We are encouraging artists to provide listeners with high-quality music. Currently we only support mp3 format (320kbps), and WAV files. We encourage you to upload maximum quality files.

What is the maximum music file size?

100mb is the maximum music file size allowed to upload. In case your song exceeds this limit please contact us.

What are supported formats for cover art?

The file formats supported for cover art are: jpg and png.

What is the maximum cover art file size?

The cover art file size cannot exceed 10MBs. The minimum cover art file dimensions are 300x300 pixels. Best results can be reached if the file is uploaded in square dimension, otherwise it will be cropped by us.

How do I upload music?

Once you are registered as an artist, logged in to the app, there is an "Upload Music” button on the top of the homepage. Click it and you will be taken to the page where you can upload. In case you are not registered as an artist check the question “How do I register for an artist account?”.